Whatever you buy from EatYourPhoto.co.uk you can be sure that it is delivered as safe and secure as possible. We have specially made packaging to suited for withstanding the mail systems that we use and for keeping your product fresh. For this reason we recommend ordering your product to be received in good time when possible to avoid any late rushes.
Each product has delivery information on their product page under the deliver tab too.
We make our best efforts to get edible photos dispatched as quickly as possible, at the highest quality possible. Your edible photos arrive via Royal Mail and in perfect condition. For orders over £50 we may send via courier but you will be informed.
First class – We use Royal Mail 24 business post. This is 90% of mail is received next day but can take up to 3 working days.
International Shipping – For any post outside of the United Kingdom.
Special Delivery –Guaranteed next weekday, by 1pm and requires a signature for delivery.
Saturday Special Delivery – For orders dispatched on a Friday, your item will be received on Saturday by 1pm and requires a signature.
We have put a lot of time into perfecting the delivery of cakes and we package them as secure as they can possibly be. Your delicious cakes will be received in a timely manner, secure and fresh.
Please note: all options require signing for or a safe place. If you are not going to be in you can easily have your cake delivered to a neighbour or a local convenience store or your choice on your tracking link.
Weekday Delivery – We use DPD’s secure service. Most deliveries are received between 9am and 5pm. You will receive a notification via email and/or text if you give us your mobile number with an ETA on the morning of delivery and also once your cake is collected from us.
Weekday by 12 – Same as above but guaranteed in the morning.
Saturday delivery – Standard delivery on a Saturday usually between 9am and 4pm. This is an addition charge for a weekend delivery. If you would like to decrease costs, your cake will still be fresh if you had it delivered on Friday.
Saturday by 12 – Same as above but guaranteed Saturday morning.
We make our best efforts to dispatch your confectionery as quickly as possible but can take up to 24 hours in some cases. Personalised chocolate can be refrigerated.
First Class – We just Royal Mail 24 Parcel, usually received next day but can take up to
Specific Weekday – this will be sent via DPD courier, you will receive a notification with tracking information and an ETA of delivery.
Saturday Delivery – same as above but guaranteed on a Saturday.
If you would like to collect your edible photofectionery, no problem! Our shop is open Monday – Friday until 2pm and Saturdays until 1pm.
Our address is 48 Leabrooks Road, Somercotes, Alfreton, Derbyshire, DE55 4HB. Please inform us when you’d like to collect.
We want to make shopping on EatYourPhoto as risk-free as possible, however, as all of our products are made to order and personalised we do not offer returns. If there is an error with your item from our doing and is unfit for intended use you will be entitled to a 100% refund or reproduction after photographic evidence is shown.
If you would like to request a refund please submit your request on our contact form with an image of the product you’ve received.