We're super fast, order before 4 pm for same day dispatch! And packaging will fit through a standard UK letterbox (excluding XL sheet).
Please note that the dispatch email that you will receive is the day that we send your item, not the day that it will be delivered.
We use Royal Mail for delivery, more useful information can be found at their website www.royalmail.com
|First class delivery estimates
||1-3 Working days (90% next day)
||3-5 working days
|Rest of the World
||5-7 working days
|We recommend allowing 3 working days for delivery when possible
Special Delivery (the UK only)
Special delivery is guaranteed next day Monday-Friday by 1 pm. Special delivery does NOT include Saturday, for guaranteed delivery on Saturday special delivery, Saturday must be selected.
Ensure that all information you enter is correct on your order or your item may not be received. Most importantly house number, postcode and contact number.
We do not disclose any personal information to any other company or persons.
Returns & Refunds Policy
Our personalised edible photo cake toppers are made to order and are perishable, we do not offer any returns for this reason. You can view your design through the designer tool or request a sample when ordering through our quick order form. If there is an error with your item and is unfit for use you will be entitled to a 100% refund or a free reprint. Photographic evidence must be shown.
If you have ordered the wrong size, made a spelling error we may be able to offer a cheaper reprint code but postage will be charged. Please double check your order.
If you would like to request a refund, please use our contact form and one of the team will be in touch to help.