If you have any questions please contact us. We’ve remade our website again to make our order page as easy as possible.
Just order the size that your’s falls within and mention in special instructions.
For example, for a 9inch topper, select our XL 10inch and mention that you’d like 9inch in special instructions, we’ll follow this.
Edible Photos are easy to use and can be applied in less than a minute.
A full instructional sheet is sent with your order.
We guarantee same day dispatch for completed orders before 4pm Monday – Friday. We dispatch orders until 12 on a Saturday and also process orders Sunday for dispatch Monday. If we are missing information on your order or waiting for an approval we can only guarantee same day dispatch if required information is given by the deadline.
Our edible photos are very securely packaged, small, large and cupcake sized edible photos will fit through a letterbox.
Royal Mail 24 – An non-tracked service. Although 90% of this service is received next day (Monday – Saturday), it is not a guaranteed service. This can take up to 3 working days at the most.
Royal Mail Special Delivery – Tracked. Guaranteed next working day by 1pm, and requires a signature.
Royal Mail Saturday Special Delivery – Tracked. For orders dispatched on a Friday, this guarantees receipt until 1pm on a Saturday.
For large orders, we may send via next day secure courier, you will receive an ETA on the morning of delivery and a link to track your parcel on route.
Our ingredient information is being updated, please contact us in the meantime
Keep sealed in the packaging provided in dry conditions. Do not refrigerate. If the weather has been humid or the edible photo has become soft, we first recommend placing in the freezer for 25 seconds immediately before use. Please see your information sheet that arrives with your order.
We’re committed to amazing customer service. If your edible photo is received not as expected and it is our fault, you will be offered a free reprint or full refund. No question.
If you have a concern with an edible photo that you’ve received please use our contact form, clearly explaining your issue with a photo when possible and we’ll be in touch as soon as possible with what we can offer you.
Just select the size that it falls within and mention your specific size in special instructions (under additions).
For example, for a 9″ square topper, select our square XL 10″ topper and mention you need a 9″ in special instructions.